How good is Cyberpowersystem.com?

[sculelos]

I'm looking at thier Pc's and they look like thier good deals at only a tiny amount more then you can build the parts at, but do any of you have any experience with them, or would I be better of building my own pc?

[sculelos]

Actually I see no reason to buy from them after reading the Hardocp 1500$ system guide, theirs alot of parts on the egg that are higher quality then what they use for around the same amount of money so I'd definitly go that route when I'm ready to spend that kind of cash.

[Sasuke808]

I have several PC from Cyberpowersystem.com, and I can say it is very good quality. I just recently ordered an AMD X2 system from there , and waiting to check it out!

[ashmedai]

That and a Venice 3200 is $200ish + Epox mobo for $80ish and you're pretty high end already. $1500 if you're getting a 2405FPW maybe. Overclocking lets you pull some nice tricks.

[GDGD]

Both IBuyPower and CyberPower look fishy to me.

[bob]

I bought an A64 gaming computer from them. All I can say, damn nice computer for $700.


Bought it about 1 year ago. 512Mb ddr400, S754 3000+, Radeon 9800, 52x burner, 5 in 1 media reader, 80Gb 7200Rpm digital hard drive, and an Asus K8NF or something mainboard, with 6 channel audio and 1 gigabit eithernet.

Damn nice computer. Just a hair over from what it would have costed to built it from peices at newegg.

I would recommend the cyberpower systems, and I would not have a problem with buying computers from them.

Edit:

To add in as a note, the case I chose was the CHEAPEST one for the price. Came with two 120mm fans, and two 80mm fans. Quiet and stomps ass in games.

[sculelos]

Ah so have any of you tried to overclock thier system, did it work out well?

[Skrying]

Both IBuyPower and CyberPower look fishy to me.

Funny, Cyberpower is probably the only OEM computer system company I've had lots of personal experience with, I've actually enjoyed working with them, and their tech support isnt to bad, at least not there onsite server anyway.

[Skrying]

Ah so have any of you tried to overclock thier system, did it work out well?

I've had one in my shop for awhile. It came with a fully loaded system, Abit P4 for system, before Abit was crap, and it OC'd about 800Mhz on a 2.4C. I was impressed. They use all normal parts you can buy at Newegg, so generally what you configure is a normal system just made by them.

[sculelos]

Who knows, it just looks like NewEgg gots a better quality parts for about the same money so I'd probably go that route in getting a new system when the time comes, but I'm going to wait till a game comes out the I actually want to upgrade for, Elderscrolls:4 being the primary one.

[towert7]

AVOID!
They are really a little two bit company that dose a lousey job. I had purchased on about a year ago, my uncle purchased on a few weeks ago.... both times it had been very disapointing. I had purchased one for my dad maybe 3 years ago, and that was ok.

Mine came with the hard drives not on the hard drive rails (and that sort of thing does not happen in shipping if they were secured correctly). I started it up one time, it did not have the onboard LAN drivers installed. Tried to install them and restarted and it came up with a RAID drive error, even thogh i had no RAID. Never worked after that, so i sent it back.

My uncle got his, the box was damaged, the speaker cable was not connected, it is not correctly shielded, as when ever he has it plugged it, that circuit will create hiss in small electronics such as radios (no, there is no wireless stuff in his computer). Also, they screwed up on the placement of his motherboard in his case. OMG. they used the wrong placement of holes on the case motherboard tray. SO his I/O ports were back about 1-2cm.

They told him they would ship him out a new motherboard. This is a 78 year old person, and there is no way in the blazes of hell he could ever pull this off. That was the stupidest advice ive ever heard.

He sent it back, and he got a replacement. Now he has no speaker (that must have been a joke on their part.) He has not yet plugged it on, so who knows. I don't think it will work.

I used to like them, but then I realized what many people have already realized. They are cheap quality.

Oh, and on a side note, i waited over a month for my AMD processor which they did not have in stock. When they finally got it, it went straight from not built, to shipped. They was no 72hour testing. (obviously).

There prices are good, but at the cost of quality, which to me is not acceptable.

I just built the computer in my sig, the way i wanted! If you know how, i would always recommend building it yourself.

Like I said, my dad's was around 600$, and its fine. It still works. A friend of mine got on, and they upgraded him from a 6800GT to a 6800Ultra, but he actually retured the ultra for a Gt....

As for their tech support, i had talked to one person once who knew what they were doing, that was about 3 years ago on my dads computer. From what my uncle told me, he was not happy with tech support (send him a motherboard, ha).

Yea, iBuypower and Cyberpowerinc seem to be owned by the same people.

Edit: I forgot, my uncles is technically a iBuypower.

~Hope this helps

[tycoot]

i wanted to post about ibuypower from above. I was going to write a positive post saying they were good until I recently sold the processor out of the system. I've had 3 incidents with a ibp machine I have, first was the psu about 2 months into me owing the computer. Then the dvd drive went bad, now today I find out I sold a guy what I thought, and was told was a 2100+ was actually a 2000+. I'd stay away from ibp if I were you.

[Sasuke808]

I had an IBP laptop and it had some problems. But none on cyberpower system.

[GeForceX]

I have bought both systems from IBP and CPS-- the only disappointing thing about IBP is that they do crappy wiring jobs with the most basic components. Their cases and power supply choices are rather poor. They use Powmax. As for CPS, I would say they are a little bit better because of all the brands they use but they are by far not stellar. Power supply is still crap too.

-J.

[Jonsey]

I've had experiance with six cyberpower machines. All were great. I haven't had one in a couple of years though, since I started building my own.

[Madness]

I'm thinking about getting a cyberpower machine soon too, but still undecided because all of the reviews I've read are either very positive or very negative. There doesn't seem to be a middle ground at all. :o

[towert7]

I'm thinking about getting a cyberpower machine soon too, but still undecided because all of the reviews I've read are either very positive or very negative. There doesn't seem to be a middle ground at all. :o
its true, you eaither luck out, or you get screwed.

[Jonsey]

its true, you eaither luck out, or you get screwed.


Guess I've lucked out six times in a row.

[sculelos]

Guess I've lucked out six times in a row.

Okay I'll be buying from them later this month, hopefully I won't be screwed over.

[towert7]

Okay I'll be buying from them later this month, hopefully I won't be screwed over.
Please, when you do get your computer, remember this thread and tell us how the new computer is.
What will the specs and price be?

On a side note, my uncle did power his up(after RMA), and so far it seems to be fine (execpt for the lack of a speaker and maybe a cheap PSU. im not sure what PSU he went for.)

~Good luck

[DarkenReaper57]

I bought from cyberpower about 5 years ago before I knew how to build my own system from scratch. Although the build quality doesn't meet my standards today, it is still good. The case they used was actually quite sturdy, but it just didn't have the nice features like tool-less design and whatnot. But hey, if you buy from a site like this, you usually don't care about that kinda stuff anyway.

I will say, however, that a good friend of mine bought from them and only had trouble. Basically it booted up at 1100 mhz or so when it was supposed to be 2200 mhz or so. Now, this is obviously a multiplier issue, but back then, we did not know that. Most people would not know this (non-computer people). Anyway, he sent it back, thinking they sent him the wrong cpu. Now, this is partly his fault, but it is also the fault of cyberpower, as they obviously did not correctly set up the system's BIOS.

Overall, they seem fine to me, but I won't say they are great either. Build your own system and learn a little while getting better quality! :)

[Tazzman]

AVOID!
They are really a little two bit company that dose a lousey job. I had purchased on about a year ago, my uncle purchased on a few weeks ago.... both times it had been very disapointing. I had purchased one for my dad maybe 3 years ago, and that was ok.

Mine came with the hard drives not on the hard drive rails (and that sort of thing does not happen in shipping if they were secured correctly). I started it up one time, it did not have the onboard LAN drivers installed. Tried to install them and restarted and it came up with a RAID drive error, even thogh i had no RAID. Never worked after that, so i sent it back.

My uncle got his, the box was damaged, the speaker cable was not connected, it is not correctly shielded, as when ever he has it plugged it, that circuit will create hiss in small electronics such as radios (no, there is no wireless stuff in his computer). Also, they screwed up on the placement of his motherboard in his case. OMG. they used the wrong placement of holes on the case motherboard tray. SO his I/O ports were back about 1-2cm.

They told him they would ship him out a new motherboard. This is a 78 year old person, and there is no way in the blazes of hell he could ever pull this off. That was the stupidest advice ive ever heard.

He sent it back, and he got a replacement. Now he has no speaker (that must have been a joke on their part.) He has not yet plugged it on, so who knows. I don't think it will work.

I used to like them, but then I realized what many people have already realized. They are cheap quality.

Oh, and on a side note, i waited over a month for my AMD processor which they did not have in stock. When they finally got it, it went straight from not built, to shipped. They was no 72hour testing. (obviously).

There prices are good, but at the cost of quality, which to me is not acceptable.

I just built the computer in my sig, the way i wanted! If you know how, i would always recommend building it yourself.

Like I said, my dad's was around 600$, and its fine. It still works. A friend of mine got on, and they upgraded him from a 6800GT to a 6800Ultra, but he actually retured the ultra for a Gt....

As for their tech support, i had talked to one person once who knew what they were doing, that was about 3 years ago on my dads computer. From what my uncle told me, he was not happy with tech support (send him a motherboard, ha).

Yea, iBuypower and Cyberpowerinc seem to be owned by the same people.

Edit: I forgot, my uncles is technically a iBuypower.

~Hope this helps

Hope this helps,
99% of the people who speak bad about cyberpower are usualy inexperianced PC user's. They do not realize they are "building" a custom PC. Not a OEM "mass production" "HP, Gateway, SOny ETC" so things tend to be more dificult for them to understand a little tweaking may be needed to get it up and going.
Shipping is a MAJOR cause of loose wires, etc when UPS is used. "they treat packages like footballs"
Yes it would be nice to pull it out of the box and game away. But thats not always the case. The above quote seems to be as i have mentioned above, "My Opinion" If the case he ordered has "Slip in hard drive rails" I can see it moving out" If it was supposed to be hard mounted thats another deal..."My Opinion he ordered a cool case with space age slip in rails" If he did not? Again My opinion! Typicly a Raid driver is completly separate from other drivers, Meaning when loading from the mother board CD he may have loaded the raid driver which in turn confused the PC into thinking there should be a raid array?

I ordered a CP PC a couple years ago due to it would be $200 less than me building from ground up with complete XP software. They had 3 specials running at the same time 5% off, No tax and free shipping. I did not need the shipping as I drove 60 miles and picked it up! They worked with me on Upgrades to make up for the shipping. Mine also had Back ordered parts, I stuck with it. WHy? because everyware I looked the back ordered part was not in stock! What I orderd was $1700 cash out the door. I internet shopped for parts alone with XP case etc. would be around $1900 with tax! Not only did I receive top of the line parts "For that time" I saved $$$.

So I drive up, Pick up the main box and 3 other little box's do a quick inventory and sign off, Drive back home in the pooring rain! took 2.5 hrs to get back home... Damn LA freeways.
After un packageing everything I opened the case and inspeced every peice of hardware, Wire and screw. After finding NOTHING was loose etc I plugged in everything and powered up. Was greated by Microsoft asking to register the PC. Then after tooling around for about 10 minutes found I needed to load the LAN drivers, etc and proceeded to be one happy happy guy! The system Rocked! I then spent the next 18 hrs loading playing installing playing etc... ROCK SOLID!!! Then bench marked With my set up at stock speeds I was 6th on the PC marks list for my set up IE: processor, vid card etc.

Now the bad news.... The PC stopped booting up 3 months later ! Man did I cuss at out CP "not to them, about them" then I made the call. Took all of about 2 minutes and was told the mother board needed to be replaced. They fired a new one down to me in 2 days. Installed it and boom same thing????? What did I learn?? Cyber power did NOT make the mother board! So I did internet search's and found out there was a Bug in the bios with the board causing the RAM not to work in DDR format, Only single. I upgraded the Bios and BAM back to rocking! Was it cyber powers fault? Nope. they didnt make the board!
So before Knocking them about a PC that doesnt work, take the time to investigate and learn your PC! They DO NOT MAKE the parts only install them!

With that said, when makeing your new PC online with them, realize the componants may not work well togeather first shot! a bit of learning and searching may be needed to Tweak it just right! If you order a SET System from them, it should be a proven set up that works well with no tweaks, If you CUSTOMIZE IT you may have a few bugs to get past.

towert7 I am not flameing you, only using your post as a example.. I have read alot of feed back about the company, Its prety funny reading the slander people wrtie about them, and 99% of the time its a hardware/ Software conflict etc that you would run in to if you built it your self! some even go on to hammer them when it turns out they were pron surfin and got a virus! and blamed the re booting on Cyberpower...LOL :D

[towert7]

Yea, ill just sum it up.

I ordered it for an amazing price (it was a new system that they just put online, and it was a monitor glitch, where i could get if for like, 1000$ off). I was just starting school, and I figgured I would give it a shot. When I got it home and found the hard drives loose, and then the disk error, i just gave up. Not to say that it could'nt be fixed, I just did'nt have the time to fix it with school starting up.

Back about a month ago, I built a computer myself (being smarter with hardware and whatnot), and I'm happy to say I did not screw it up ^_^ (what a load off my mind).

Honestly though, the way those hard drives were attached, there should be no way that shipping could have nocked them out.... they just seemed so sturdy when I fixed them.

I also agree 100% about, you have to know what hardware is compadible. The online configurators don't have much in the way of telling people what are compadible.

This is my invoice, boy... if it worked out from the start, that was a nice computer, especially for the price. (editing out the "none" items)

Date: 7/22/2004 11:16:18 AM
ADDITIONAL INFO:
Sales: -
Referral: Computer Shopper


COMMENTS/SPECIAL INSTRUCTIONS:
Please leave in side door if not home.

~Thanks
ITEMS:
Gamer Ultra 9900 Pro SUPREME [Athlon64 FX53] - NO MONITOR
ULTRA9900SUPZ, www.cyberpowersystem.com/highendsystem/ultra9900sup.asp
2ND_USB: STANDARD 2 USB PORT CONNECTORS
CPU: (939-pin) AMD™ ATHLON™64 FX 53 Processor [+2899]
CAS: ALUMINUM X-SuperAlien Server 500W W/ Window & LCD Temperature Display + Fan Control [+44] (SILVER COLOR)
CDRW: PIONEER DVR-107 DUAL FORMAT 8X DVD±R/±RW + CD-R/RW DRIVE [+14] (BEIGE COLOR)
FARCRYGAME: FAR CRY™ DVD GAME [+0]
FAN: AMD ATHLON64 FX CERTIFIED CPU FAN & HEATSINK
FLOPPY: 1.44 MB FLOPPY DRIVE (BEIGE COLOR [+0])
HDD: Western Digital Raptor 74GB 10,000RPM Serial ATA 150 8MB Cache WD740GD
HDD2: Western Digital 200GB 7200RPM ATA 100 8MB Special Editon [-82]
KEYBOARD: PS2 Microsoft® INTERNET KEYBOARD [-5] (BEIGE COLOR)
MOUSE: Microsoft® Optical Wheel Mouse (BEIGE COLOR [+0])
MSGAME1: MICROSOFT® FLIGHT SIMULATOR 2004 [+6]
MOTHERBOARD: (939-pin Socket) ASUS A8V DELUXE VIA K8T800 MAINBOARD WITH LAN, USB2.0, IEEE, & AUDIO [+40]
MEMORY: 2048 MB (1GBx2) PC3200 400MHz Dual Channel DDR MEMORY [+257] (Corsair XMS PRO High Performance Memory w/ Heat Spreader & LED Lights [+189])
MONITOR: NONE [-1021]
NVIDIA_GAMES: Battlefield 1942 WW [+0]
NETWORK: ONBOARD 10/100 NETWORK CARD
OS: Microsoft® Windows® XP PROFESSIONAL [+46]
POWERSUPPLY: STANDARD CASE POWER SUPPLY
RUSH: NO; READY TO SHIP IN 5~10 BUSINESS DAYS
SERVICE: STANDARD WARRANTY: 3-YEAR LIMITED WARRANTY PLUS LIFE-TIME TECHNICAL SUPPORT [-16]
SOUND: Creative Labs SB Audigy-2 ZS PLATINUM 7.1 [+84]
SPEAKERS: 120 WATT STEREO SPEAKERS [-109] (BEIGE COLOR)
VIDEO: Hot New!!! nVidia GeForce FX 6800 GT 256MB AGP8X w/TVO&DVI [-85]
_PRICE: (+2205)
$2,205.00 x 1 $2,205.00
Coupon: RESELLER (5% Discount) -$110.25
SUBTOTAL $2,094.75
Sales Tax (N/A) $0.00
Shipping: Fedex Ground $65.00
GRAND TOTAL $2,159.75
This was a year ago, the retail price a day latter was around 2800$, which forced people to get the monitor.

[hijynx54]

I am going to do you guys all a favor, avoid them.

So I bought a laptop back in december. Was an AMAZING deal. I paid like 1600-1700 then for a pentium M 1.8 gigz, 1 gig of corsair ram, radeon 9700, 80 gig 7200rpm HD the works. The same notebook on alienware was about 3k, about 2500 on dell, 2500 on gateway etc.

So anyways I had to bring my laptop in to them since I Was selling it and they said they would replace the keyboard for cheap. So since they are situated about 20-30 min from my house figured was worth the drive.

I get to baldwin park, and those who are familiar with it and live in LA know it is a some what run down highly asian community. I get to some hole in the wall 2 story building finally. I click the buzzer, they ask who it is, and let me in.

I walk up stairs, and there are about 5 guys behind desks. They speak very little english and while writing down what I wanted done I had to correct them about 4 times. Not to mention I saw a good number of emails laying around of people who I guess were having problems.

Anyways, I get the laptop back a week later, and sell it. Now he is complaining that the fan is broken and it overheats, the charger is having issues, the ram is not corsair, and the CPU is slower than it was suppose to be.

This tells me, as well as the research I did on my own, they will shaft you on parts most likely. They put in cheaper parts even if you pay for more expensive ones and just hope you won't notice. And do not expect much help over the phone or via email, they try and rush you off so fast it disgusts me. Luckily I live close enough where if I have to I can straighten shit out, but I am glad I found this all out before I bought my desktop from them. Instead I am now reading here and building my own :) Ill consider it 1500 dollars and hundreds of hours of hassle saved.

Oh and the 2 sites are the same company, 2 different addresses, but in real life they are a matter of minutes from each other. Most likely to take heat off one another incase of major PR/customer problems.

[Madness]

I'm thinking about getting a cyberpower machine soon too, but still undecided because all of the reviews I've read are either very positive or very negative. There doesn't seem to be a middle ground at all. :o
well this was a bad idea... I'll post the full story later if I can ever get this thing fixed. :(

[Wingy]

I had a buddy buy one from them a couple years ago, and he was semi-happy with how it turned out. The machine is actually rock solid as far as I know, forget what's in it. But there were certain small things... like he ordered it to come with a modem which was missing.. Stupid things like that. Other then that tho, It seemed to me like a decent system.

[spinelli]

Bought a system from Cyberpower for my GF, no complaints at all.

It wasnt a high end rig though, it was a very basic box. Price was decent and saved me alot of time price shopping parts and building it for her. For a low end box I cant be bothered. In 2 years she has never had a reason to call tech support. I really like the fact that you can choose from a wide variety of parts and basically have a custom rig with just a few mouse clicks.

It does pay though to take a look at all the options they offer, check out mainboard reviews and such. Because they offer a variety of parts not all are created equally.

That said, for a higher end system I would prolly pass and build it myself.

[Boozer]

im thinking about buying a laptop from them for school. right now im neutral. im on a really tight budget and i dont want alienware or dell. but i guess u get what u pay for? im gonna think about this for a bit longer.