Aardvarck
06-12-2005, 01:50 PM
Hi everyone.
This is a problem that my dad's friend is having with his mac. I have little to no experience with Macs.
Here's the problem.
Whenever he boots up his machine, it partially boots and it goes to a blue screen. He can still see the mouse cursor, but I'm not sure if he can move the mouse around.
I know it's not very detailed, but that's all i really know.
Is there a way to do a repair install of the OS like you can with Windows? I'd like to avoid having to reformat, because it's a business computer and he's got a lot of stuff that he'll need to keep.
Also, I'm not sure what version of Mac OS it is, but let's assume that it's OS9 (the one before X i'm guessing :P)
thanks in advance.
This is a problem that my dad's friend is having with his mac. I have little to no experience with Macs.
Here's the problem.
Whenever he boots up his machine, it partially boots and it goes to a blue screen. He can still see the mouse cursor, but I'm not sure if he can move the mouse around.
I know it's not very detailed, but that's all i really know.
Is there a way to do a repair install of the OS like you can with Windows? I'd like to avoid having to reformat, because it's a business computer and he's got a lot of stuff that he'll need to keep.
Also, I'm not sure what version of Mac OS it is, but let's assume that it's OS9 (the one before X i'm guessing :P)
thanks in advance.