Mark_Warner
03-01-2005, 03:48 PM
Ok. I've been through EA tech support on this, and let me tell you: they are completely worthless.
For about a month now, I have been unable to get Battlefield 1942 or Vietnam to work in 1280x1024 resolution. EA would have me believe that my video card, driver, and monitor combination obviously is what is making that particular resolution impossible, as BF scans hardware at startup to see what resolutions are supported. They are so confident of this, in fact, that 2 of their "support" personnel responded to my tech support email with the same exact text, word for word. Obviously, their "support" system has macros and form messages that give a particular spiel at the press of a button...or whatever.
They kept insisting that my video set up could not support this resolution in spite of the fact that I attached the output from their "go_ez.exe" support system which very clearly states (and I quote):
Supported Display Modes
| 16 | 256 | 16 bits| 24 bits| 32 bits
---------------------------------------------------
640 x 480| * | * | * | | *
800 x 600| * | * | * | | *
1024x 768| | * | * | | *
1152x 864| | * | * | | *
1280x1024| | * | * | | *
1600x1200| | | | |
and
Current Mode (Primary) : 1280x1024 32
Every other game I have (RavenShield, AthenaSword, Half-Life 2, Doom3, Far Cry,UT2004, etc) runs perfectly well at 1280x1024. The very most ridiculous thing here, is that Battlefield will allow me to configure the game to run in 1280x960, which is not even supported by the monitor. So much for auto-detecting the hardware's capabilities.
The reason I need this resolution is that my gaming machine has 2 x 19" LCD monitors, and their native resolution is 1280x1024. Hence, every other resolution appears fuzzy and looks like crap. It isn't so bad that it is unplayable, but it isn't great.
I emailed them back and asked them if there was a config file option, or a command line option to force BF to run at a particular resolution. They responded and said (very long-windedly): no.
So. Are they right? Am I just hosed for Battlefield running in a decent resolution?
In case it helps, here are the specs:
Athlon64 3000+
1024MB DDR400
VIA K8T800
GeForce FX 5900 Ultra, 256MB
2 x Sceptre X9 Komodo IV 19" LCD monitors (analog connection, not DVI)
For about a month now, I have been unable to get Battlefield 1942 or Vietnam to work in 1280x1024 resolution. EA would have me believe that my video card, driver, and monitor combination obviously is what is making that particular resolution impossible, as BF scans hardware at startup to see what resolutions are supported. They are so confident of this, in fact, that 2 of their "support" personnel responded to my tech support email with the same exact text, word for word. Obviously, their "support" system has macros and form messages that give a particular spiel at the press of a button...or whatever.
They kept insisting that my video set up could not support this resolution in spite of the fact that I attached the output from their "go_ez.exe" support system which very clearly states (and I quote):
Supported Display Modes
| 16 | 256 | 16 bits| 24 bits| 32 bits
---------------------------------------------------
640 x 480| * | * | * | | *
800 x 600| * | * | * | | *
1024x 768| | * | * | | *
1152x 864| | * | * | | *
1280x1024| | * | * | | *
1600x1200| | | | |
and
Current Mode (Primary) : 1280x1024 32
Every other game I have (RavenShield, AthenaSword, Half-Life 2, Doom3, Far Cry,UT2004, etc) runs perfectly well at 1280x1024. The very most ridiculous thing here, is that Battlefield will allow me to configure the game to run in 1280x960, which is not even supported by the monitor. So much for auto-detecting the hardware's capabilities.
The reason I need this resolution is that my gaming machine has 2 x 19" LCD monitors, and their native resolution is 1280x1024. Hence, every other resolution appears fuzzy and looks like crap. It isn't so bad that it is unplayable, but it isn't great.
I emailed them back and asked them if there was a config file option, or a command line option to force BF to run at a particular resolution. They responded and said (very long-windedly): no.
So. Are they right? Am I just hosed for Battlefield running in a decent resolution?
In case it helps, here are the specs:
Athlon64 3000+
1024MB DDR400
VIA K8T800
GeForce FX 5900 Ultra, 256MB
2 x Sceptre X9 Komodo IV 19" LCD monitors (analog connection, not DVI)