Borealis
01-03-2005, 10:06 PM
My sister is having problems and I'm puzzled as to what the problem could be, she didn't have this problem until today. The only program installed recently was a lexmark printer which has since been uninstalled through safe mode along with alot of other worthless crap. Just a side note I'm also only able to help her over the phone, so I don't actually know more then what she's telling me.
Every time she tries to boot up the computer freezes at the windows98 screen. It hasn't gone past it once since I've talked to her, the only thing she can do is get into safe mode.
For reference this is an old ass computer, the most I know about it is that it has 48MB of RAM :confused: :eek:. I've gone through msconfig and gotten it down to bare essentials for startup, no viruses on it, I'm not sure about spyware, she's never installed adaware of spybot or anything like that.
Anybody got any ideas????? Help a guy out here :)
Every time she tries to boot up the computer freezes at the windows98 screen. It hasn't gone past it once since I've talked to her, the only thing she can do is get into safe mode.
For reference this is an old ass computer, the most I know about it is that it has 48MB of RAM :confused: :eek:. I've gone through msconfig and gotten it down to bare essentials for startup, no viruses on it, I'm not sure about spyware, she's never installed adaware of spybot or anything like that.
Anybody got any ideas????? Help a guy out here :)