Am I entitled to a refund?

[Viper87227]

I reciently baught a 9800Pro from a member here, and he said the card worked when he shipped, but when I got it I was having problems. I blamed my power supply, but then I got a new, very good one and the problems persisted. He figured the card must have been damaged durning shipping, so I sent it back to him to go through insurance. Well, I guess I had to insure it on the way back (the man at the PO knew I was sending it back for insurance purposes, yet he still didnt say anything about me needing it), so it doesnt look the like the P.O. will cover it. Well, he put it back in his PC and tested it with a few OLDER games. I could play older games also, it was newer, intense games that would make the card lock up. Now he is saying becase the card worked, he is not going to refund my money and he is sending it back. I am wrong here, shouldnt I be entitled to a refund since the card does not fuction properly for me. If he feels its working he should refund my money and sell it again, not stick me with a dead card. Does anyone else agree with me or am I wrong? Also, if he isnt willing ot refund my money even though he should, what should I do to get it back? Would that qualify for mail fraud?


And for his protection, I am not saying who I am having the descrepancy with , so dont ask. I am not out to ruin his reputation, just get my money back. Also its worth noting I baught the card from him modified, so its not RMAable

[ruhk]

Its his responsibility.

[Corsairpro]

You deserve a refund, considering he modified the card AND was selling it as working. If it doesn't work 100%, its seller's responsibility to make it right.

[SniperXx]

If hes not gonna at least test the latest games on it to confirm its problems he def needs to refund your money. This is why I never buy modded stuff. If the seller doesn't know what hes doing he could mess with something to cause problems with more 3D intense games.

[Viper87227]

just for reference here's what he tested the card on...

BattleField: 1942
Medal Of Honor: AA
Desert Combat
Counter-Strike
Age of Empires II

out of those, i have MOH and BF1942. MOH the card played fine, that game isnt real demanding, and BF1942, which sometimes it would play, sometimes it wouldnt, but even if it would, no more than 10 minutes in it would crash. As far as counter strike and age of empires....a wet fart is enough to power those games, hardly what I would concider a fair test

I will also put all the games I played on this card to give an idea of what happened...

Far Cry...got erros after level got almost all the way done loading, set agp to 4x and it woudl last about 2 minutes
BF1942... issue described above
Black Hawk Down... would last about 3 seconds in game
Call of Duty... sometimes it would freeze when loading, sometimes I could squeez 5 minutes outta this game
Halo... worked every time, for a few minutes
Pandora Tomorrow... wouldnt run at all
Rise of Nations... lasted around a half hour before locking up
MOH:AA... ran fine
SOFII... ran fine

Thats all the games I played it on. I also got crashes every once and a while in windows, and it would switch to software video

[Mezah]

i think he should refund your money

[ZoNtO]

The fact of the matter is this:

The card DID NOT work in a normal situation when it was sent to you. It is the sellers responsibility to send you a card that will work in all games, and let's all assume that you both know what you're doing with regards to driver installation and things of that nature. The only thing I could see wrong here other than a bad card is that the card is overheating? Do you have ample air flow and is the cooler situated correctly?

If yes, please read on. Although it may seem unfair to the seller that he must refund your money, it is his duty as a seller on a forum, this isn't Ebay for heavens sake. If an item doesn't work when it's sent to you, it's the sellers responsibility to make it right, whether that means refunding the money or something else of that nature. I recently went through the same situation where a DVD that worked in the sellers DVD player didn't work in mine, so it cost me 17 bucks for a DVD cleaner and now it works. Although the thing will come in handy, I still don't feel right about having to pay 17 more dollars just to make it work. Bottom line here is the seller needs to grow up and own up and take responsibility for his actions. Who in their right mind would honestly ship a high dollar video card across the country and leave a stock AMD CPU COOLER ON THE CORE DURING SHIPPING!!??!?!? My very first trade was for a 9500np softmodder and the guy sent it with a CAK38 on it. Needless to say, the card didn't work, much less even post or play an old game or two, and I got a full refund. Nameless seller beware, take responsibility for your actions and learn from your mistakes.

Jury what is your verdict?

FULL REFUND

Thank you, court is adjourned!

[xxORBxx]

He should refund the card.

[Mark099]

I would never buy a modified piece of hardware. Considering how things turned out it would be best if the original seller refunded the money.

[Viper87227]

I would never buy a modified piece of hardware. Considering how things turned out it would be best if the original seller refunded the money.

Yeah, I thought it would be nice to get something I wuldnt be able to do myself, and look at the nightmare it turned out to be....never again

[Viper87227]

Just got his latest PM and he says he wont refund my money. I PMed him back and if he stand by his decision, you guys will all know who he is, and the post office will have mail fraud forms waiting

[EnJoY]

Hello,

I am the proud seller of this fine card I sold this man. I sold him a perfectly working card that overclocks well and that's exactly what this is. After receiving the card back from him...I put it into my friends pc...which I am on now (mine is down atm), and it blew through every game I could throw at it including the following:

BF: 1942
BF: Vietnam
Desert Combat
MOH: Allied Assault
Halo
Age of Empires (for the hell of it)
NFS: Underground
Call Of Duty
Counter-Strike
3DMark2001SE
3DMark2003

My friends pc is old and dusty,it's a pentium 4 1.7, 512mb of ram, some ancient motherboard, 2 hd's,2 optical drives, and to top it off...a weak no-name 350watt psu. If that can use this card to the great potential I saw today...anyone's pc can. Anyway, I played each of these games for atleast 30 minutes today...(Halo, BF: Vietnam, Counter-Strike, and COD were all played for over an hour). No instability or artifacting was shown...and it ran beautifully, just as it had on my machine when I sold it to Viper. I even decided to try and overclock it on my friends pc as a final test. And I got the same results that I had on my machine...and it was a hot summer day with no air conditioning. Here were my results in screenshot form..notice the date: http://www.unrealaddict.com/proofofworking.GIF - Halo, Vietnam, COD, CS, and NFS: U were all ran while overclocked at these speeds. Flawless.

So you see folks, I can't see what sort of problems this card could possibly be having except for working too well. I guaranteed this card to be non-DOA and to work as described which was a 100% working good overclocking card that could achieve the previously shown results. Therefore...whatever conflicts he may be having with the card in his machine or with himself...are not my fault and not my responsibility. The card is fine, hence my side of the deal is complete. I will be mailing the card back to him on monday.

I have heatware with 16 positive evaluations and no negatives comments...I have many many contents and names whom I could list who would vouch for my credibility and integrity in a second. John Hillig/Viper John, the famous radeon modder being one of them. If this card were broken or damaged in anyway...I would never have sold it...and if it were by some strange instance actually damaged during the course of shipping (which is what I assumed when he told me it was giving him problems) I would refund his money. He knows I would do this as I told him...but there is simply nothing wrong with the card...and therefore nothing wrong with my sale. I'm sorry he is having issue...but the rest of his computer is not of my concern...and if he is just lying because he's had second thoughts, and that is also not my problem and should not be my problem.

Thanks...and feel free to contact me in any way, shape, or form...I have nothing to hind and I stand by all my sales. Thanks.

Alex Joy
Home #: (978) 374-8433
Cell #: (978) 852-7767
Email: enjoy (at) gamersyndicate (dot) net
AIM: EnJoY120
Heat: http://www.heatware.com/eval.php?id=21978

[Viper87227]

Hello,

I am the proud seller of this fine card I sold this man. I sold him a perfectly working card that overclocks well and that's exactly what this is. After receiving the card back from him...I put it into my friends pc...which I am on now (mine is down atm), and it blew through every game I could throw at it including the following:

BF: 1942
BF: Vietnam
Desert Combat
MOH: Allied Assault
Halo
Age of Empires (for the hell of it)
NFS: Underground
Call Of Duty
Counter-Strike
3DMark2001SE
3DMark2003

My friends pc is old and dusty,it's a pentium 4 1.7, 512mb of ram, some ancient motherboard, 2 hd's,2 optical drives, and to top it off...a weak no-name 350watt psu. If that can use this card to the great potential I saw today...anyone's pc can. Anyway, I played each of these games for atleast 30 minutes today...(Halo, BF: Vietnam, Counter-Strike, and COD were all played for over an hour). No instability or artifacting was shown...and it ran beautifully, just as it had on my machine when I sold it to Viper. I even decided to try and overclock it on my friends pc as a final test. And I got the same results that I had on my machine...and it was a hot summer day with no air conditioning. Here were my results in screenshot form..notice the date: http://www.unrealaddict.com/proofofworking.GIF - Halo, Vietnam, COD, CS, and NFS: U were all ran while overclocked at these speeds. Flawless.

So you see folks, I can't see what sort of problems this card could possibly be having except for working too well. I guaranteed this card to be non-DOA and to work as described which was a 100% working good overclocking card that could achieve the previously shown results. Therefore...whatever conflicts he may be having with the card in his machine or with himself...are not my fault and not my responsibility. The card is fine, hence my side of the deal is complete. I will be mailing the card back to him on monday.

I have heatware with 16 positive evaluations and no negatives comments...I have many many contents and names whom I could list who would vouch for my credibility and integrity in a second. John Hillig/Viper John, the famous radeon modder being one of them. If this card were broken or damaged in anyway...I would never have sold it...and if it were by some strange instance actually damaged during the course of shipping (which is what I assumed when he told me it was giving him problems) I would refund his money. He knows I would do this as I told him...but there is simply nothing wrong with the card...and therefore nothing wrong with my sale. I'm sorry he is having issue...but the rest of his computer is not of my concern...and if he is just lying because he's had second thoughts, and that is also not my problem and should not be my problem.

Thanks...and feel free to contact me in any way, shape, or form...I have nothing to hind and I stand by all my sales. Thanks.

Alex Joy
Home #: (978) 374-8433
Cell #: (978) 852-7767
Email: enjoy (at) gamersyndicate (dot) net
AIM: EnJoY120
Heat: http://www.heatware.com/eval.php?id=21978


You guarenteed the card it would work for me, thats what guarenteed against DOA means, and it didnt work for me. Therefor, you should hold to your word and refund my money.

[EnJoY]

It isn't DOA...the card works...it's in the pc I'm typing this message on right now. You have no proof and no one to back up your credibility...I gave proof...granted not much unless I upload a video of me playing a game for an hour...and I have plenty of people to back me up and know me as an honest seller.

[diredesire]

Although Enjoy is a friend of mine, and i've dealt with him before, listening to your side of the story alone made me have my doubts. After seeing the way he tested the card though, i'm having second thoughts. A non-DOA guarantee means that the component will not be dead on arrival (DOA). Although i agree it should work. However, if the card is in working condition and he tested it (again) and it is still in working condition, i have to agree with him that the problem is on your end. Although you may be entitled to a refund (it is good trading practice) the problem seems to be on your end. I'd do a little more troubleshooting before pointing the fingers. What trouble shooting have you done so far? A little more info would be helpful.

[Viper87227]

Although Enjoy is a friend of mine, and i've dealt with him before, listening to your side of the story alone made me have my doubts. After seeing the way he tested the card though, i'm having second thoughts. A non-DOA guarantee means that the component will not be dead on arrival (DOA). Although i agree it should work. However, if the card is in working condition and he tested it (again) and it is still in working condition, i have to agree with him that the problem is on your end. Although you may be entitled to a refund (it is good trading practice) the problem seems to be on your end. I'd do a little more troubleshooting before pointing the fingers. What trouble shooting have you done so far? A little more info would be helpful.


Ive done everything under the sun to roubleshoot, and more importnatly my system worked like a dream before and after this card...therefor its the card that is causing issues, not my system.

[Pwnisher]

I know some hardware will just flatout cause issues with other hardware, call it Gremlins or whatever but it happens. IMO I think in a situation like this the "Golden Rule" applies, do unto others as you'd have done unto you. As far as I can tell there is no deception or deciet by either parties, it's a matter of hardware issues leaving the customer with a product he cannot take full advantage of and get his money worth, and if the seller is confidant then he should take the card back and re-list it.

Just my two cents for what its worth

[NleahciM]

Hello,

I am the proud seller of this fine card I sold this man. I sold him a perfectly working card that overclocks well and that's exactly what this is. After receiving the card back from him...I put it into my friends pc...which I am on now (mine is down atm), and it blew through every game I could throw at it including the following:

BF: 1942
BF: Vietnam
Desert Combat
MOH: Allied Assault
Halo
Age of Empires (for the hell of it)
NFS: Underground
Call Of Duty
Counter-Strike
3DMark2001SE
3DMark2003

My friends pc is old and dusty,it's a pentium 4 1.7, 512mb of ram, some ancient motherboard, 2 hd's,2 optical drives, and to top it off...a weak no-name 350watt psu. If that can use this card to the great potential I saw today...anyone's pc can. Anyway, I played each of these games for atleast 30 minutes today...(Halo, BF: Vietnam, Counter-Strike, and COD were all played for over an hour). No instability or artifacting was shown...and it ran beautifully, just as it had on my machine when I sold it to Viper. I even decided to try and overclock it on my friends pc as a final test. And I got the same results that I had on my machine...and it was a hot summer day with no air conditioning. Here were my results in screenshot form..notice the date: http://www.unrealaddict.com/proofofworking.GIF - Halo, Vietnam, COD, CS, and NFS: U were all ran while overclocked at these speeds. Flawless.

So you see folks, I can't see what sort of problems this card could possibly be having except for working too well. I guaranteed this card to be non-DOA and to work as described which was a 100% working good overclocking card that could achieve the previously shown results. Therefore...whatever conflicts he may be having with the card in his machine or with himself...are not my fault and not my responsibility. The card is fine, hence my side of the deal is complete. I will be mailing the card back to him on monday.

I have heatware with 16 positive evaluations and no negatives comments...I have many many contents and names whom I could list who would vouch for my credibility and integrity in a second. John Hillig/Viper John, the famous radeon modder being one of them. If this card were broken or damaged in anyway...I would never have sold it...and if it were by some strange instance actually damaged during the course of shipping (which is what I assumed when he told me it was giving him problems) I would refund his money. He knows I would do this as I told him...but there is simply nothing wrong with the card...and therefore nothing wrong with my sale. I'm sorry he is having issue...but the rest of his computer is not of my concern...and if he is just lying because he's had second thoughts, and that is also not my problem and should not be my problem.

Thanks...and feel free to contact me in any way, shape, or form...I have nothing to hind and I stand by all my sales. Thanks.

Alex Joy
Home #: (978) 374-8433
Cell #: (978) 852-7767
Email: enjoy (at) gamersyndicate (dot) net
AIM: EnJoY120
Heat: http://www.heatware.com/eval.php?id=21978
Sounds like the problem is on the buyer's end to me. I wouldn't refund his money personally. I would advise the buyer to try a clean install of Windows - it could easily be a driver problem.

[Viper87227]

Sounds like the problem is on the buyer's end to me. I wouldn't refund his money personally. I would advise the buyer to try a clean install of Windows - it could easily be a driver problem.


Belive me, I tried every driver under the sun and formatted twice. Eithe way, we got it worked out, and everything is jim dandy again

[Aeturnus]

Bad agp slot I say

[Viper87227]

Bad agp slot I say


But if I had a bad AGP slot why would the 9600Pro before it and the GF2 im on now work just fine?

[CR1MiNaL]

I'm using the card as we speak, works flawlessly.

[Mark099]

It isn't DOA...the card works...it's in the pc I'm typing this message on right now. You have no proof and no one to back up your credibility...I gave proof...granted not much unless I upload a video of me playing a game for an hour...and I have plenty of people to back me up and know me as an honest seller.

Alex,

Since the card is NOW in your possession, I would strongly recommend you just keep it and refund the money. Perhaps, you two can split the shipping or something. Let's face it, if he bought a NIB version that caused the same problems he would be entitled to a refund from the vendor. Failing that, a replacement card from the manufacture.
Since you have modded the card, you now become the vendor and manufacture and need to provide some measure of warranty. The fact is the card never worked right for the buyer from the start and because you have altered the card beyond it's original specificatons you cannot argue that the card is universally compatible in every system.

[thepenguin99]

I found that my 9800pro worked better after disabling fast write in the bios. Might want to try that.

[Viper87227]

I found that my 9800pro worked better after disabling fast write in the bios. Might want to try that.


I did, didnt help...more importantly I sold the card to his friend whom it worked for for $150. I took about a $35 loss on the card, and it serverd to be a huge pain in the ass. It could have all been avioded, and while I am still a bit miffed about the whole situation, ill get over it....there wasnt much I could do to change enjoys mind so it wsa either take a $35 loss or have him send the card back and take a $185 loss

I dont know, I guess I am still slighty angry with enjoy because this should have never been an issue, and I should have gotten a refund, but I will get over it in time. I myself may not prucahse from him again, but that doesnt mean the rest of you shouldnt. I am not calling him out as a bad trader, I just dont think he handled this situation properly or fairly.

[Mark099]

Make sure you leave an appropriate heatware evaluation. Your $35 loss will cost Mr. Joy much much more in the long run.

[kakarotxiv]

dude try to disable agp write in advanced agp options. it worked when my 9600pro was giving me problems. if that doesn't work he has to give ya your money back. if he sold it as is you're screwed. but if he sold it a 100% working he's screwed.

[kakarotxiv]

I did, didnt help...more importantly I sold the card to his friend whom it worked for for $150. I took about a $35 loss on the card, and it serverd to be a huge pain in the ass. It could have all been avioded, and while I am still a bit miffed about the whole situation, ill get over it....there wasnt much I could do to change enjoys mind so it wsa either take a $35 loss or have him send the card back and take a $185 loss

I dont know, I guess I am still slighty angry with enjoy because this should have never been an issue, and I should have gotten a refund, but I will get over it in time. I myself may not prucahse from him again, but that doesnt mean the rest of you shouldnt. I am not calling him out as a bad trader, I just dont think he handled this situation properly or fairly.

hmm in that case it was your mobo that was incompatible with the 9800pro but that's not his fault. but he still should've refunded ya

[Mark099]

dude try to disable agp write in advanced agp options. it worked when my 9600pro was giving me problems. if that doesn't work he has to give ya your money back. if he sold it as is you're screwed. but if he sold it a 100% working he's screwed.

Dude! He doesn't have the card anymore!

[Mr. Jones]

Man, refund or fix the card. Something would be cool.

[Viper87227]

I dont have the card anymore guys, I sold it to his fried for $150...im gunna talk to him, amybe hes willing to refund me $25 so I dont take a loss on the card.... and kakrovits, if tis my mobo that was the problem, why would the 9600Pro before it work and the GF2 I have now wowrk fine .Seems a bit odd it woiuld be incompatable with only one specific card.

[Mark099]

I dont have the card anymore guys, I sold it to his fried for $150...im gunna talk to him, amybe hes willing to refund me $25 so I dont take a loss on the card.... and kakrovits, if tis my mobo that was the problem, why would the 9600Pro before it work and the GF2 I have now wowrk fine .Seems a bit odd it woiuld be incompatable with only one specific card.

Forget about the $25/$35 and leave a negative heat evaluation. In the end, he'll have such a hard time selling his stuff (esp. if it's modded) that he'll lose that $25 over and over and over on future deals. That is assuming people will still deal with him. His friends might, but as you see they are only willing to pay $150 for what you paid $185...

Get my drift?

Make sure to tell the whole story (as much as heat will allow), post that most of the fellow traders polled said he should give your money back.... and so-on.

[Viper87227]

Forget about the $25/$35 and leave a negative heat evaluation. In the end, he'll have such a hard time selling his stuff (esp. if it's modded) that he'll lose that $25 over and over and over on future deals. That is assuming people will still deal with him. His friends might, but as you see they are only willing to pay $150 for what you paid $185...

Get my drift?

Make sure to tell the whole story (as much as heat will allow), post that most of the fellow traders polled said he should give your money back.... and so-on.


And then that creates a hostile situation between the both of us and possable bad feedback for me in retailation. I would rather not deal with that. If he was willing to refund me $25 so I dont take a loss on the card minus shipping it back to him. I really dont plan on giving him negative feedback either way at this point simply because I was able to sell the card to his friend, but I still dont want to take a loss on the card, and I am hoping he would be able to part with $25 to keep things fair

[kakarotxiv]

I dont have the card anymore guys, I sold it to his fried for $150...im gunna talk to him, amybe hes willing to refund me $25 so I dont take a loss on the card.... and kakrovits, if tis my mobo that was the problem, why would the 9600Pro before it work and the GF2 I have now wowrk fine .Seems a bit odd it woiuld be incompatable with only one specific card.
i dunno explain why my 9600p had problems with freezing like your 9800p and my 9500p doesn't? certain revisions don't work on certain mobos. that simple. some cards may work like they should and others don't.

p.s learn to spell my name brah.

[Viper87227]

i dunno explain why my 9600p had problems with freezing like your 9800p and my 9500p doesn't? certain revisions don't work on certain mobos. that simple. some cards may work like they should and others don't.

p.s learn to spell my name brah.


haha, I was to lazy to check the thread how to spell it, i wanst even real sure how to pronouce it, so I just guessed :D


also, do you think that means my board wont work with any 9800Pro, or just hat one?

[ruhk]

Note to self, never deal with Enjoy

[Viper87227]

Note to self, never deal with Enjoy


See, this is the exact thing I didnt wnat to happen. He is not a bad trader, just a bit difficult to deal with when something goes wrong

[kakarotxiv]

haha, I was to lazy to check the thread how to spell it, i wanst even real sure how to pronouce it, so I just guessed :D


also, do you think that means my board wont work with any 9800Pro, or just hat one?
i dunno. it may be the card itself or something. since it worked for your friend i'd say it was your mobo that wasn't compatible with it. doesn't mean all 9800pros aren't just meant that that particular one wasn't. but that wasn't the guy's fault. but since it still worked he should've given ya you money back

[Viper87227]

well got done talking to him, he wont give the $25, so I am just gunna leave him nuetral heat that way he doestn have anything to retaliate agaist

[kakarotxiv]

why won't he?

wait a minute you gave him $25 but then didn't pay the rest and sold it to another guy? that's not good for your side

[Aeturnus]

I don't think that's what he meant

[Viper87227]

noo, the card worked in his friends machine so I said fuck it and sold it to him for $150, $25 less than what I paid for it...


think never cease to get interesting here. I PMed enjoy saying that I would leave him nuetral feedback. I said I dont think he deserves a postaive or a negative due to the way things ended for me, and he turnes around and tells me if I leave him nuetral he will leave me negitve for being "thick headed". He later tells me infact he should be recieveing postative feedback because he did everything he should on his side and I should be the one getting nuetral for "trying to cheat him out of moeny he rightfully earned"...this is turning into bullshit, i am not going to be bribed for postive feedback and be threated with retialation

[NleahciM]

noo, the card worked in his friends machine so I said fuck it and sold it to him for $150, $25 less than what I paid for it...


think never cease to get interesting here. I PMed enjoy saying that I would leave him nuetral feedback. I said I dont think he deserves a postaive or a negative due to the way things ended for me, and he turnes around and tells me if I leave him nuetral he will leave me negitve for being "thick headed". He later tells me infact he should be recieveing postative feedback because he did everything he should on his side and I should be the one getting nuetral for "trying to cheat him out of moeny he rightfully earned"...this is turning into bullshit, i am not going to be bribed for postive feedback and be threated with retialation
I don't think he did anything wrong. It was your choice to take a loss of $25. I would understand and agree with him for giving you negative feedback if you were to leave him a neutral.

[Ruckus]

It isn't DOA...the card works...it's in the pc I'm typing this message on right now. You have no proof and no one to back up your credibility...I gave proof...granted not much unless I upload a video of me playing a game for an hour...and I have plenty of people to back me up and know me as an honest seller.


hmm thats fishy, I am adding EnJoy to my DNT list he should of refunded the money and then he could of resold it to his friend, if his friend really has it and he didnt just buy the card back for himself for $25 less which is the feeling i get.

[diredesire]

I don't think he did anything wrong. It was your choice to take a loss of $25. I would understand and agree with him for giving you negative feedback if you were to leave him a neutral.
I think people will find it hard to agree to this assessment, but i have to say i see both sides of the argument. I'm enjoy's friend (through FS/T actually) and i may be a bit biased. I think he could have handled things better, but i don't blame him for what he did. Resale value of these components change SO quickly that it's hard to take a card back. I wish an agreement could have been arranged though, as many people will be hesitant to trade with him, which is 'reasonable' i suppose.

[Nemesis999]

noo, the card worked in his friends machine so I said fuck it and sold it to him for $150, $25 less than what I paid for it...


So, it wwa only your machine that it wouldn't work on? Then why should negative feedback be left? He fulfilled his part of the deal completely, you had faulty hardware. Maybe he could have taken a refund, but just because he refuses to refund on a working piece of hardware doesn't warrent negative feedback. I'd say neutral at the worst.

[EnJoY]

I'm glad some people here have a brain. Thanks to those of you who are supporting me. My name may be damaged a bit through all of this, but atleast I'll know I did what I should have.

[Viper87227]

So, it wwa only your machine that it wouldn't work on? Then why should negative feedback be left? He fulfilled his part of the deal completely, you had faulty hardware. Maybe he could have taken a refund, but just because he refuses to refund on a working piece of hardware doesn't warrent negative feedback. I'd say neutral at the worst.


Well, your just supporting waht I said then. I never planned on negaitve feedback, thats what he was going to leave for me. I was planning on leaving him nuetral because I don't feel the sitaution was handled as it should be. Like eveeryone said, if he thought the card was fine, he should have refunded the money and sold it again. The only reason I would leave nuetral is being the trade got very hostile at times, and I am not really all that happy with the way it turned out...

but regardless, I have kept in contact with enjoy, and we worked things out. I don't hold anything against him, ill just have to take my loss and be a bit more careful on what exactly a persons DOA guarentee covers next time. I never meant for this thread to damage his reputation here, just try to get some help on handelling the issue (which proved useless, but it was appriciated none the less)

[kakarotxiv]

lol he did NOTHING wrong he should get positive feedback. he sent the card you got it used it found it was incompatible with your mobo. you then SOLD it releasing any reason to refund money. then it was found that it worked perfectly in the new owner's puter. thus proving it was a problem on your end. you can't leave neutral cuz of a problem on your end

[Viper87227]

lol he did NOTHING wrong he should get positive feedback. he sent the card you got it used it found it was incompatible with your mobo. you then SOLD it releasing any reason to refund money. then it was found that it worked perfectly in the new owner's puter. thus proving it was a problem on your end. you can't leave neutral cuz of a problem on your end


Agreed, but I can leave nuetral because I feel I deserved a refund. I didnt leave him nuetral, but I could have

[Mark099]

Agreed, but I can leave nuetral because I feel I deserved a refund. I didnt leave him nuetral, but I could have

Neutral would have been a very generous rating... especially after threatening a negative evaluation to you.

[NleahciM]

Neutral would have been a very generous rating... especially after threatening a negative evaluation to you.
He was the one that used a neutral evaluation as a threat. If I were Enjoy I'd e-mail heatware a link to this thread and I expect threy'd remove the neutral.

[kakarotxiv]

he didn't have to refund anything it's a hardware incompatibility. if he did it was he wanted to not that he was required to. if you'd call ati or your mobo manufacturer they might've helped ya make it work. ati and powercolor helped me out when my 9600pro was giving me problems. if you'd did that it might've worked. he deserved a positive feedback

[Viper87227]

He was the one that used a neutral evaluation as a threat. If I were Enjoy I'd e-mail heatware a link to this thread and I expect threy'd remove the neutral.



I did not threaten him with a nuetral at all. Not once did I say do this or I will give you one, I simply felt he deserved one for the negative outcome of the transaction. He is the one that told me if I dont give him postaive hell give me negative. Regardless, I gave him postative so that I would get the same

[kakarotxiv]

he didn't tho

[Viper87227]

he didn't tho

Assuming were talking about negative feedback....no, we both gave each other posatives

[kakarotxiv]

cool ya both deserved it

[Mark099]

You guys are forgetting a few things...

1) the card has been modified -- it no longer meets the manufacture's specifications -- compatibility problems could be the result of the modification by the seller -- nobody can argue with that point

2) a trade involves more than just mailing hardware and money orders... there are several aspects about a trade that are equally important... communication, trust, attitude, problem solving, etc...

The neutral rating would go as follows.... the seller sent the hardware and communicated well, but when the buyer had issues with the card the seller's attitude changed. The seller became more and more difficult to deal with. The only ways the seller could have earned a positive rating would have been to (a) have worked harder to troubleshoot the issues while the buyer had the card, or (b) failing that, ensuring the buyer got his money back (minus shipping).

I bought some parts a couple of years ago from a guy... ram, board and CPU. I got the stuff and built a computer with it. The computer ran great for about 3 days and died. I narrowed it down to the CPU or board. I emailed the guy and told him the story. He emailed me back and told me to send the stuff back. I had a refund via Paypal even before I got the stuff boxed up. I returned the stuff and we both exchanged positive heatware.

[SportyGuy220]

i dont know what to think about all of this. simple facts here if you just think about it. If the card works, however your machine has a bad agp slot so whos fault is this? its not his fault if your machine doesnt work. On enjoy's end, thats the risk here when you sell items online, if a customer wants a refund you give it to them becuase they said so, goto walmart and buy somthing then return it with an opened package and you get a refund. Both sides have been done wrong. So if viper leaves neutral feedback then enjoy should leave the same. NO less and no more.

However, im glad to see you only got a 35$ loss instead of a 185$ loss. Both of you got what you wanted in the end. Be glad it was only 35$, it could have been worse. Just remember the next time you want to buy things online. This concludes this show.

Take care of yourself, and each other.
-Jerry Springer- :D

[Viper87227]

i dont know what to think about all of this. simple facts here if you just think about it. If the card works, however your machine has a bad agp slot so whos fault is this? its not his fault if your machine doesnt work. On enjoy's end, thats the risk here when you sell items online, if a customer wants a refund you give it to them becuase they said so, goto walmart and buy somthing then return it with an opened package and you get a refund. Both sides have been done wrong. So if viper leaves neutral feedback then enjoy should leave the same. NO less and no more.

However, im glad to see you only got a 35$ loss instead of a 185$ loss. Both of you got what you wanted in the end. Be glad it was only 35$, it could have been worse. Just remember the next time you want to buy things online. This concludes this show.

Take care of yourself, and each other.
-Jerry Springer- :D

Agreed...still not sure waht the problem was with teh card tho, certainly not my AGP slot, every other card ive put in here works like a dream

[kakarotxiv]

you don't get it it's not his fault that it didn't work. certain revisions of cards don't work with certain mobos. that's why there's tons of revisions to fix that. you got an incompatible one. your problem not his. cuz it worked "like a dream" on the new owner's puter. it's your mobo plain and simple.




I bought some parts a couple of years ago from a guy... ram, board and CPU. I got the stuff and built a computer with it. The computer ran great for about 3 days and died. I narrowed it down to the CPU or board. I emailed the guy and told him the story. He emailed me back and told me to send the stuff back. I had a refund via Paypal even before I got the stuff boxed up. I returned the stuff and we both exchanged positive heatware.

the card wasn't dead like above. it was incompatible why don't ya get it? i mean you only took a $35 loss that's better than a whole loss.

[Viper87227]

you don't get it it's not his fault that it didn't work. certain revisions of cards don't work with certain mobos. that's why there's tons of revisions to fix that. you got an incompatible one. your problem not his. cuz it worked "like a dream" on the new owner's puter. it's your mobo plain and simple.




I bought some parts a couple of years ago from a guy... ram, board and CPU. I got the stuff and built a computer with it. The computer ran great for about 3 days and died. I narrowed it down to the CPU or board. I emailed the guy and told him the story. He emailed me back and told me to send the stuff back. I had a refund via Paypal even before I got the stuff boxed up. I returned the stuff and we both exchanged positive heatware.

the card wasn't dead like above. it was incompatible why don't ya get it? i mean you only took a $35 loss that's better than a whole loss.

I understand the card was an incompatability. Now you need to understand this his attidue of "I am shipping the card back, its your problem" was not the way to handle situation. I am pretty confident that if it was just about any other seller, I would have my money back and I don't think he handled the situation probperly. Furthermore, just because I recieved my products doesn't mean I have to leave posative feedback, expecially with how this transaction ended up on my end. Not only did I loose a video card, I have been running on a GeForce2 for the past 2 weeks, and it looks like I will for atleast antother two till the guy can get his money. That makes my computer unable to play games for a full month, antothre inconvienacne caused by this trade. Enjoys lack of understanding and complete unwilling to refund my money, and simply sticking to me had me very angry as well. Trust me, if I left had anything but posative, it wouldnt be because the card didnt work, it would be because of the way the situation was delt with

[Aeturnus]

you need jesus :(

[EnJoY]

Check my heatware, my first eval ever was a refund. I sold ram as-is, but said it would work as described. The man received it and tested it on his end only to find that it wouldn't even run at 400mhz for him and it was pc3200. So I got the ram back and verified it's malfunction and gave him a full refund. Viper should be well aware that I had all intentions on giving him a full refund if the card was broken...but since it wasn't, it simply was not my problem. I put worth great effort to try and troubleshoot this with him and to no avail. So this is what led us to where we are now, and personally, I'm content with my efforts.

[Viper87227]

you need jesus :(


If that was directed at me, dont even start there. I am a very religios person and go to church every sunday, so you better not question my faith in jesus. Your not welcome in this thread anymore, your comments are usless and pointless. Infact i am going to see if I cant have a mod close this thread so it doesnt give enjoy and more bad rep and people like you places to post stuid crap like that.

[SportyGuy220]

i dont get it, this convo should have ended a long time ago. the problem was solved.

also did you try the voltage on your agp slot? maybe it wasnt getting enough volts? becuase you said your other card was less powerfull than the 9800pro, ( i dont remember what card u had before and im on dial up atm so i dont wannna spend 20 min to look :p )
what im wondering is maybe ur voltage was too low for the card to run properly? Only things that come to my mind without being there is

1. voltage
2. bad agp slot
3. card works, but has a disfunction somewhere inside
4. card is old and has been worn out
5. whos still reading this? :D

anyway, yes i know the card is gone now, but im wondering if the person you sold it to is having the same problems that you had? If so, list your power supply please. It might be the least thing to think of cuaseing the most problems. Thats usually the way it works. GL

[EnJoY]

Sporty guy...no offense...but every question you've asked has already been answered previously in this topic. So, for answers to your questions, please read the remainder of the thread.

[SportyGuy220]

enjoy is quick on the draw for the reply. :D. my bad, i read the first 2 chapters of this thread and i skipped to the end. Like i do most of the time :p . But i would love to read this novel, but unfortunatly im on my uncles dial up right now becuase my cable is down atm.



note: it takes 5 min to load 1 page of stuff. :(

[Viper87227]

enjoy is quick on the draw for the reply. :D. my bad, i read the first 2 chapters of this thread and i skipped to the end. Like i do most of the time :p . But i would love to read this novel, but unfortunatly im on my uncles dial up right now becuase my cable is down atm.



note: it takes 5 min to load 1 page of stuff. :(


Well, like enjoy said, I already confrimed its not a the PSU. I just spend $200 to have a 450W PC Power and Cooling PSU custom built for me. And the volts were 1.5 id assume my shitty mobo doesnt allow me to change them

[diredesire]

not that it would really help anyways... voltages to the card are handled on PCB.

[Viper87227]

not that it would really help anyways... voltages to the card are handled on PCB.

You can set them in your BIOS

[Aeturnus]

icecreme sandwhiches give me cancer

[Viper87227]

icecreme sandwhiches give me cancer

You are an idiot....just dont come back to this thread.

[Aeturnus]

what, you don't like icecreme sandwhiches?