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View Full Version : I cannot install Internet Explorer 6 SP1 under WinXP


MrBurns
04-11-2004, 07:40 AM
First I have to say, that I am from Austria (Europe, so maybe my englisch isnt perfect).




If I start ie6setup.exe under WinXP pro after some time I get the following error message. This behavior doesnt depend if I login as admin or only as a user w/ admin-rights (on my system there are no users w/o admin rights, because it is a single user system). The error message (translated form german):

Softwareinstallation

The software you are installing has not passed Windows Logo testing to verify its compatibility with Windows XP. (Tell me why this testing is important.)

This software will not be installed. Contact your system administrator. The only option I can select is OK.


I also tried all methods, that are described here (http://support.microsoft.com/default.aspx?kbid=822798), bit nothing helped.

When I used method 8 I found out, that onbe certificate was only valid until 01/08/04, so I set the system clock to 2003, but this also didnt help.

Method 7 also didnt work, because the file KBNumber.cat didnt exist. Probably this file is downloadet during the setup when running ie6setup.exe and deleted if the setup fails.


Under Win98SE I dont have any problems w/ the installation.

Under >XP I used the XP-version of ie6setup.exe of course.



Thanks in advance.

[MS]
04-11-2004, 06:00 PM
Just install WinXP SP1: http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/default.asp

Windows XP SP1 contains IE 6 SP1.

MrBurns
04-13-2004, 09:29 AM
I have solved the problem myself now: I found undocumented switches for ie6setup.exe which allow me to download the files from the internet w/o installing them. The command was:

x:\path\ie6setup /c:"ie6wzd.exe /d /s:""#E"

After this you get a menu where you are asked for what OSes you want to download the files and where you want to extract them. Whta is strange is, that after this the setup downloads about 1MB more than when you use the normal installation process.

After that I disconnected from the internet to avoid that ie6setup.exe contacts Microsoft for the logo-test.

After I disconnected I ran ie6setup.exe and it installed everything w/o problem.


@[MS]: I dont have WinXP SP1.

hulksterjoe
04-13-2004, 09:38 AM
Originally posted by MrBurns
@[MS]: I dont have WinXP SP1.

just goto www.windowsupdate.com If you dont have sp1 in by now I'd bet there are a ton of updates you dont have.

[MS]
04-13-2004, 01:35 PM
Originally posted by hulksterjoe
just goto www.windowsupdate.com If you dont have sp1 in by now I'd bet there are a ton of updates you dont have.

Agreed. It's not really safe to avoid installing updates to your system. You really should update it.

Heck, there's even the SP2 preview, though that's more of an "at your own risk" thing right now since it's not final.

chinoquezada
04-13-2004, 04:18 PM
Originally posted by MrBurns
@[MS]: I dont have WinXP SP1.

Get it.