Lite-On DVDROM Died, How Do I RMA??

[Moosh]

Hello. The search function has been dead for the longest time so I can't tell if this has been covered. Can someone help me find a customer support number for Lite On? I can't find one on their website and my Lite-On DVD-Rom drive is dead. Appreciate any help you can give, thanks.

[Mad_Pyro]

http://www.liteonit.com/ODD/english/english-s-rma.htm

[maxelhombre]

Just send them an email, that's what I did. One thing to keep in mind is that if the drive has been painted/altered they will refuse a warranty RMA.

[Moosh]

Thanks. It says that you only get one year warranty on your drive and mines was manufactured January 2002 unfortunately so I am out of luck. :(

[maxelhombre]

Yep, same thing happened to me. It was one month out of warranty and I had had the face painted silver.

[jamezzz122]

That sucks...Gotta shell out some more money for another man...

[EnderW]

At least it was just a plain ol' DVD-ROM, those are only $33 at newegg.