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skyline889
05-02-2009, 11:30 PM
Has anyone rma'd a hdd through Seagate lately? I'm RMA'ing an old 200GB hdd and it's not really worth it for me to use their advance rma process so I was wondering how you guys usually pack your drives. I have a small Amazon box they shipped me my 1.5TB in, and that will give the drive about an inch on either side so two inches of total foam, is this good enough?

Zepher
05-02-2009, 11:52 PM
sure, why not.

skyline889
05-03-2009, 02:37 AM
sure, why not.
Do you ever say anything that isn't laced with sarcasm? :rolleyes:

The Seagate website says 2" thick foam, I'm just wondering if they need 2" all around or 1" on each side.

Zepher
05-03-2009, 03:43 AM
I pack my drives with about 2" on the sides and about 3" on the top and bottom.
I put the drives into an anti static bag (I keep all the bags I get from hardware so that I have spares bags) and tape it shut and then use packing peanuts (I save this as well from stuff I order) to keep the drive from moving about.

PC_User
05-03-2009, 04:33 AM
The Seagate website says 2" thick foam, I'm just wondering if they need 2" all around or 1" on each side.

That probably means 2" on each side.

skyline889
05-04-2009, 09:53 AM
Thanks for the info guys, I figured they'd be anal like that. Might be worth it for me to just do the advance rma I guess. I'm in HI so shipping something that big will probably cost $15 anyway.

black0ut
05-04-2009, 10:10 AM
Thanks for the info guys, I figured they'd be anal like that. Might be worth it for me to just do the advance rma I guess. I'm in HI so shipping something that big will probably cost $15 anyway.

Ah, they just scare you with the packing requirements. I've done about 4 in the past couple years, and I stick the HD in an anti-static bag, wrap it with bubble wrap until it's about the size of a melon (5'' diameter ball), toss it in a box with styrofoam peanuts and send it along.

Ya, the advance RMA is probably a better value for you.

They send the hard drive back in the best package ever (pretty much 5'' solid foam on each side, a small indent for the HD to go in), and it's great for reusing :).

DTN107
05-04-2009, 10:15 PM
Although Seagate's RMA is slow as balls... just like blac0ut say, Seagate packaging is top notch quality.

vista_blista
05-04-2009, 10:36 PM
Ah, they just scare you with the packing requirements. I've done about 4 in the past couple years, and I stick the HD in an anti-static bag, wrap it with bubble wrap until it's about the size of a melon (5'' diameter ball), toss it in a box with styrofoam peanuts and send it along.

Ya, the advance RMA is probably a better value for you.

They send the hard drive back in the best package ever (pretty much 5'' solid foam on each side, a small indent for the HD to go in), and it's great for reusing :).

I did the exact same thing with WD returns: anti-static, bubble wrap, packing peanuts. Every RMA was accepted with no problem. I even try to save those clamshells just in case. I even have a few of those (awesome) official Seagate solid foam packing boxes, back in the day when OEMs weren't shipped loose.

sgrinavi
05-04-2009, 10:46 PM
Although Seagate's RMA is slow as balls... just like blac0ut say, Seagate packaging is top notch quality.


I just did a pair, it took 2 days for me to get the new drives with their advanced RMA deal

Syntax Error
05-05-2009, 12:32 AM
I kinda hate how Seagate charges $20 for advanced RMA while WD does it for free. :(