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View Full Version : Wow, I hate RMA's


Kil4Thril
12-04-2008, 09:41 PM
Evidently, the "Deathstar" persona from Hitachi may come back to life. I ordered 3 of the 1 TB:
http://www.newegg.com/Product/Product.aspx?Item=N82E16822145167&nm_mc=TEMC-RMA-Approvel&cm_mmc=TEMC-RMA-Approvel-_-Content-_-text-_-N82E16822145167

2 of them are on the way back in the morning. They sounded like one of those ice dispenser machines at the convenience store :eek: Seriously. My wife said it sounded like shaking a coffee can full of pebbles. The 3rd works beautifully. :(:(

So, was this just shitty luck this time, or has there been a high failure rate on the newer Hitachis?

Azureth
12-04-2008, 10:25 PM
If you're going to spend that much on a HD why not buy the 1.5 TB Seagate HDs? Better quality and more space.

axan
12-05-2008, 06:58 AM
you bought them at newegg, 90% sure thats the cause the drives died, their shipping on multiple hdds leaves a lot to be desired.

_G_
12-05-2008, 04:24 PM
you bought them at newegg, 90% sure thats the cause the drives died, their shipping on multiple hdds leaves a lot to be desired.

there single drive packaging is not any better.

GJSNeptune
12-05-2008, 04:31 PM
I ordered a hard drive from Amazon for the first time a couple days ago. A WD6400AAKS. It came in a rectangle cut-out of thick black foam, which was then sandwiched between two layers of the same material. This was tightly-packed into a box of the same size as the foam. Then this box was inside a bigger box with air pocket things. It was so beautiful I maybe probably almost could've cried.

I don't think Newegg's packaging is that bad for one hard drive. For multiple, however, I hear it can be pretty disappointing. Was each HDD wrapped separately or how did they come?

Kangg
12-05-2008, 04:34 PM
Neweggs packing on hard drives is the suck.

_G_
12-05-2008, 04:43 PM
I don't think Newegg's packaging is that bad for one hard drive. For multiple, however, I hear it can be pretty disappointing. Was each HDD wrapped separately or how did they come?

My single drive was wraped in bubble wrap( 1 layer) and placed on the very bottom of the box with a wad of shipping paper crumpled up and thrown on top.
newegg really needs to fire some people in the shipping dept

GJSNeptune
12-05-2008, 04:49 PM
I've had single HDDs from Newegg and they've always have a generous amount of bubble-wrap. I know, I know. Manufacturers frown on this method, and it appears to be inadequate, but the HDD is perfectly suspended inside a lot of cushioning. I bet it's not as bad as it seems. Ever think about how your stuff is handled in the warehouse before it's even placed in the box?

pissboy
12-05-2008, 08:45 PM
you bought them at newegg, 90% sure thats the cause the drives died, their shipping on multiple hdds leaves a lot to be desired.

I have to agree.

Kil4Thril
12-05-2008, 09:35 PM
Oddly, the drives (3 Hitachis + 1 WD 640 AALS) came very well packed. They were in a big styrofoam block, suspended with bubble wrap and peanuts in the big box. The shipping carton also looked brand new, so UPS didn't beat them up. I think NE doesn't handle drives well at their warehouse sometimes.