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View Full Version : Vista f'd my external?


steakman1971
08-14-2008, 11:02 PM
I know this sounds unlikely. However, please here me out and offer any suggestions. I recently assembled a new system based on the Asus P5q Pro board. I had an almost 1 year old Western Digital 500 GB external (My Book). This has eSATA and USB connectors.

I started off with USB. Extremely slow transfers - I'm talking almost 20 hours to transfer 1 GB of data. I chalked it up to possible driver or firmware issues.

I've updated my drivers, checked for mobo firmware updates - I either have the latest or didn't see anything applicable.

I then bought an eSATA bracket and an eSATA cable. Still slow, now I have corruption on the external disk (note: I have an internal SATA drive that works fine).

Western Digital diagnostics software reports tons of bad sectors. I may be hosed (I have a backup - but am pissed off about the possible loss of my drive).

Tonight I decided to remove the drive from the external enclosure and hook it up internally. Same deal. I'm screwed. I can partition the drive - but can't format it. It hangs.

I currently have it plugged into my old laptop via USB and XP. It's formatting - but is taking forever. I'm at 1% - took 20 minutes to get this far. Just turned to 2%. Under Vista, I started a format last night and went to bad. It didn't post any % increase in format.

Prior to using on my new machine, the WD worked fine. It has rarely traveled. It's never been dropped.

I shouldn't blame Vista. It could somehow be new hardware/drivers on my mobo causing the grief. However, I'm surprised about not being able to directly format the drive when hooked up internally.

Further note: as I'm typing, I glance at my laptop on occasion. It's now 5% formatted. So, it seems to work (although not sure how much I trust it at this point) on my laptop under XP - but not under Vista on my new Asus board.

*My internal drive is a Western Digital 500 GB SE2. My external drive is the same. However, they do have different model numbers. I scanned WD's websites for any issues - didn't see any. I wonder if it's the firmware in the external hd causing me grief?

SC385
08-15-2008, 01:50 AM
most likely the drive is just dying. Its too bad you took it out of the enclosure since you won't be able to RMA it. Those external drives usually have 3yr warranties on them. If you had the backups you should have just sent it back to WD. But you may just be out of luck now.

brom42
08-15-2008, 02:19 AM
most likely the drive is just dying. Its too bad you took it out of the enclosure since you won't be able to RMA it. Those external drives usually have 3yr warranties on them. If you had the backups you should have just sent it back to WD. But you may just be out of luck now.

QFT. Your drive just failed/is failing. It is pretty much impossible for software to cause bad sectors. It is a sure sign that something is wrong with the hard drive itself.

steakman1971
08-15-2008, 07:50 AM
I'm not so sure it's dying. I successfully formatted the drive twice under XP (on my laptop). [Not the slow format - the regular one that takes a few hours.] I tried the same procedure on my Vista system - it fails to format it.
Based on what I'm seeing, the WD external appears to have some problem with my Vista box. Symptoms:
Extremely slow USB file IO. eSATA is also very slow. File IO under Vista is not reliable.
If I try my laptop - no problems at all.
My Vista system has AHCI enabled. My laptop doesn't support this. I'm wondering if that is causing me some problems. (Although, when I am using USB as the interface - I wouldn't think AHCI comes into the picture).

In the meantime, I'm going to use some diagnostic software to make sure the drive can pass (under XP). I suspect it will.

sesnut
08-15-2008, 09:09 AM
do a regular format, a quick format doesnt scan all the sectors, all it does is mark all the sectors as zero

k1pp3r
08-15-2008, 09:36 AM
Run a chkdsk [drive:] /f /r and reboot

steakman1971
08-15-2008, 09:41 PM
Sorry, meant to say that I formatted it with the non-quick version of format. I've also ran WD's diagnostics on it. It reports no errors on my laptop.
Plug it in to the Vista box, it craps out (USB or eSATA). I don't have any more external storage devices (save a flash drive) to test out - so can't comment on it.

Dag - I was planning on using the external for my backup disk. Going over the network is doable - but slower. I guess I'll keep searching for some answers.