PDA

View Full Version : System crashes whenever I plug in a SATA drive.


Rurik
08-14-2008, 09:35 PM
Interesting problem that started about 3-4 months ago. I use a SATA tray to swap a hard drive in and out to work. We have about 300 of these trays at work, so I bought an identical one for home.

Now, every time I plug a hard drive into it XP will pick up on the drive. It will do the initial directory scan, and then the system will crash. Each and every time I put a SATA drive in. But, once the system comes back up the drive works perfectly fine and I can write/read and unmount it fine.

Error codes I'm getting:

Error code 0000009c, parameter1 00000004, parameter2 8086f1f0, parameter3 b2000000, parameter4 00070f0f.

BCCode : 9c BCP1 : 00000004 BCP2 : 8086F1F0 BCP3 : B2000000
BCP4 : 00070F0F OSVer : 5_1_2600 SP : 2_0 Product : 256_1

N:\Temp\WER5eb6.dir00\Mini081408-01.dmp
N:\Temp\WER5eb6.dir00\sysdata.xml

Any ideas of what I can check?

djBon2112
08-14-2008, 10:34 PM
That's a machine check exception, and it's not good. SATA controller problem could be the most likely issue. It might not be properly supporting hotswapping and therefore crashing Windows when it loads.

sabregen
08-15-2008, 12:39 AM
check your SATA controller's specs, make sure it can support hot plugging drives. Aside from that, I'm inclined to agree that it may be a faulty controller.

Rurik
08-15-2008, 04:55 AM
The controller is on-board the A8N32-SLI motherboard, and it does support hot plugging. This all worked for a number of months just fine and then just stopped inexplicably. And, once the system comes back up the drive works and even shows up in the "Safely Remove Hardware" list.

Lazn_Work
08-15-2008, 12:28 PM
Did you change nforce or sata drivers since it worked? Because supporting hotswap isn't just a hardware issue, the drivers have to support it as well and I know several versions of Nvidia SATA drivers don't support it. (or don't properly support it)

nitrobass24
08-15-2008, 12:33 PM
Is AHCI enabled on this system? if not try enabling it or if it is try disabling it.

Also what is this "tray" that you have? links?

Rurik
08-15-2008, 10:18 PM
Hmm, nothing in the BIOS about AHCI. I'm not sure if I installed the drivers or not; I built this two years. It may be about time to reinstall XP (SP2). I forced a new install of the SATA drivers for my mobo, but that didn't help. I tried to update the BIOS, but the Asus BIOS updater keeps downloading corrupted. I'm using the onboard SATA and not the Silicon Image 3132 chipset.

I have a tray-less SATA bay now (http://www.newegg.com/Product/Product.aspx?Item=N82E16817998020). It works excellent, and we have a few hundred at work for continually swapping drives in and out.