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View Full Version : 1/4 of Vista Drivers have Yellow Exclamation Marks

IceDigger
07-22-2008, 06:24 PM
I have a clients computer which has yellow exclamation marks on ALOT of the devices in device manager. She says she tried installing an ATT wireless card in her laptop and thats when it happened.

The odd thing is the things that do not work are the processor drivers and MANY of the chipset drivers. The laptop will not go load the video drivers also (onboard intel) but boots fine in safe mode. I did reinstall the video drivers but the same damn thing happens.

Runs Vista 32 SP1 and a Intel 965 chipset which intel has no drivers for vista for.

Any ideas? Other then reinstalling windows I am at a loss. Weirdest problem I have ever seen.
Renesis13B
07-22-2008, 08:38 PM
Can you roll back to before the ATT wireless install? There should be a restore point available.
IceDigger
07-22-2008, 08:46 PM
Already tried that with no luck.
Renesis13B
07-22-2008, 08:55 PM
Reinstall Service Pack 1?
IceDigger
07-22-2008, 08:58 PM
Could try that. Good idea.
DeaconFrost
07-23-2008, 03:53 PM
Sounds like the Intel chipset drivers need to be reinstalled.

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=N&ProductID=2529&DwnldID=16023&strOSs=164&OSFullName=Windows%20Vista*%2032&lang=eng
IceDigger
07-23-2008, 05:07 PM
Re-installed windows with the same results. Tried installing the chipset drivers too and also the manufacturers drivers with same results. Very very confused.
OldMX
07-23-2008, 06:39 PM
Was that a clean or repair install?
IceDigger
07-23-2008, 06:44 PM
Clean install.
HOCP4ME
07-23-2008, 06:44 PM
Do the devices with exclamation marks say no driver is installed or that there is another problem?
IceDigger
07-23-2008, 06:48 PM
Says device cannot start.
Renesis13B
07-23-2008, 09:19 PM
Are there any bios updates available?
ajm786
07-23-2008, 10:32 PM
Delete the devices with exclamation points from Device Manager and allow the computer to recognize them again.
IceDigger
07-24-2008, 06:19 AM
Delete the devices with exclamation points from Device Manager and allow the computer to recognize them again.

Already tried that a couple times.

There are also no bios updates.
ajm786
07-24-2008, 03:29 PM
Already tried that a couple times.

There are also no bios updates.

Ok, btw, what kind of computer is this? Is it a pre-built or a custom? Reason being, it might need a proprietary INF driver for the chipset. I did a client's computer about a month ago (laptop), and I tried the regular Intel INF driver to no avail. I had to get it directly from HP's download page for the laptop (was an HP DV6000 series).

First verify that you are indeed getting the right drivers for the right chipset, then try downloading and installing the drivers directly from the manufacturer.