floppy drive issue -one that I keep seeing over and over.

[raksasas]

For about a year to a year and half now I have seen computers where the floppy drive is always trying to read even with no disk in it. Example’s: I have walked into one of the offices here and all i could hear was the floppy drive trying to read something. I walked over and moved the mouse to wake up the computer and nothing is open. I shut it down and boot it back up and it doesn't seem to do it anymore. I have also seen it where if you open any word document it tried to access the floppy drive. Same with outlook. I have always told them it is something with Norton 9.0 Corp. because I know Norton scans the floppy drive but it should keep trying till the computer is shut down. I have not had that much help on searching Google. I came close but not close enough to what might be the problem. These are all pretty new dell machines 1-2 years old. We are working on phasing out floppies but untill that is down I would like have a fix for this problems with the floppy drive. I am also wondering if anyone else has seen problems like these.

all the comptures are Win XP Pro, Office 2003

[eastvillager]

disable the drive in bios. ;-)

[spotdog14]

yah i have seen that before as well, but since i dont have a floppy in any of my computers anymore its not a real issue (though my gaming system seems to have grown one, it "found new hardware" and sprouted an A: drive, even though i dont have one.... now figure that one out!)

[Phandalyon]

Well, I am running Xp Pro with office 2003 and I do not have the problem. Best guess is that there is something trying to access the drive for some reason. Have you tried uninstaling Norton on one of these computers and seeing if the behavior continues? I would probably grab a computer that you can test for a while and start uninstalling software until the issue is resolved.

[raksasas]

Don't have envirorment to test it in.

[Stellar]

At my previous job, this would happen on Dell Optiplex machines with Symantec Corporate A/V installed. IIRC the fix was to actually put a spare floppy in the drive and shut the machine down, then reboot and disable the feature that checks for removeable media when a user logs off.